Caring For Your Jewelry
How To Clean Your Diamonds At Home
Spence has equipment that allows us to clean the bottom of the diamond, as well as other areas you can't reach. Please let us professionally clean your diamonds. We'll do it for free, forever. We are delighted every time we see you. If you don’t have a chance to come into one of our showrooms, follow the instructions below:
1. Soak your jewelry in a warm solution of
1 part ammonia-based cleaner mixed with
4 parts warm water. (Mr. Clean All-Purpose Cleaner works great.)
Never use cleaners that contain bleach, as it can damage jewelry.
2. Gently scrub your soaked jewelry with a soft bristle toothbrush.
3. Be careful around the prongs and/or channels of your ring as a bristle can snag and pull a diamond loose. Those little nylon bristles are strong!
4. Rinse your jewelry with lukewarm water - but please, we beg you, NEVER do this over an open drain. You don't want to see your diamonds disappear forever down a black hole.
5. Dry with a soft cloth.
Diamonds are not indestructable
Diamonds are the hardest substance known to man. They are also uniquely resistant to heat and scratching. Yet a surprising fact to some is that diamonds are not indestructible.
Diamonds can chip or crack, if subjected to a sharp blow or knock. Diamonds are even more prone to chip/cracks at the girdle. Every major jeweler speaks about diamonds chipping or cracking, as it unfortunately does occur. It is distressing to chip or crack your diamond, so always do your due diligence by not wearing your diamond(s) when performing active work or play.
It is always recommended to have your precious gems insured. After all, this is exactly what insurance is for! Most homeowners and tenants insurance have riders that cover jewelry. They will replace the diamond and/or have the original diamond recut. Again, we highly recommend that you contact your insurance company to protect your diamond(s).
AS QUOTED BY THE GEMOLOGICAL INSTITUTE OF AMERICA (GIA):
“Toughness: Any stone, including a diamond, will break if it’s hit hard enough in the right place. Toughness is a measure of how well a gem can survive an impact and resist breaking, chipping, or cracking.
Diamonds are tougher in the directions where the atoms are bonded tightly together, less tough where they’re not so tightly bonded. Cutting styles with pointed corners or ends are often set with prongs to protect the corners from chipping. The weakest directions are the ones where the atoms are farthest apart. It’s easier to break a diamond in those directions, which are called cleavage directions. A cutter can cleave a diamond by hitting it sharply in the cleavage direction. But even after cutting, a hard blow can still cleave a diamond. This can happen during the setting process, or even when it’s being worn.”
THE SPENCE GUARANTEE
Please review the Spence Guarantee that you received, when you originally made your purchase from Spence Diamonds, for your warranty’s terms & conditions. At Spence, we are proud to offer our clients Protection Against Loss: if your original diamond (0.18 carat to 2.10 carat) chips, cracks or separates from its original Spence ring mounting, and your ring is in good condition in the opinion of Spence and you have brought in your ring for inspection every calendar year to quality for this benefit, Spence will replace your lost diamond free of charge once during the life of your Spence ring.
Again, this benefit applies on the condition that you have brought your ring in to any Spence location for inspection by a Spence representative every calendar year to qualify. All repairs recommended as a result of these inspections must be completed by our Spence Studio to maintain this benefit. Special order diamonds are excluded from this replacement benefit.
Dos And Don'ts of Diamond Care
"Last on in the morning, first off at night." Do this and you're less likely to lose your jewelry.
Give your diamonds a softly lined box or pouch to sleep in at night.
Clean your diamonds at least twice a year to keep them looking brilliant.
We'll do this for you free, forever. Please let us.
Allow a Spence technician to examine your jewelry during each cleaning to make sure that your diamond settings remain snug and tight. We don't want you to lose your diamond!
Wear your jewelry 24/7.
Expose gold jewelry to cosmetics, perfumes, lotions, or household bleach.
Wear your diamonds in the pool! Chlorinated water can cause precious metals to change color and jewelry can easily slip off underwater.
Allow your diamonds to make contact with flame. Diamonds will burn.
Wear your jewelry during high impact activities. Diamonds can chip if struck with enough force at the right angle.